Who am I?
My name is Evelyn. The name Leaneffi comes for putting together Lean with the name my Greeks friends gave me ‘Effi’. I have been working as a lean coach for over a decade now. I am have a master of arts in anthropology. I started out as a junior coach in a wave of Lean implementations. I learned a lot about the Lean tools while we did those waves. Employees were not happy about this one size fits all approach, so there were almost no long term results. Afterwards I got to discover my own way in Lean. There is so much more to it then cost cutting and tools. I want to use this blog to tell you all about my own way. I hope that this may help you. Enjoy!
The Lean family
Often mentioned together, the origins of Lean and Six Sigma are very different. Six Sigma and Lean can help each other, but usually Lean gets simplified and diminished when in combination with Six Sigma. You can find a lot about the history of Six Sigma here: https://en.wikipedia.org/wiki/Six_Sigma
Agile feels like the new kid on the block and has a lot in common with Lean. You can find the agile manifesto on the website of the agile alliance.
I have seen some agile transformations where there was a new organization and a scrum team, but none of the principles. Changing the way of work is always hard and takes time and effort.
Corporate anthropology is a growing field. Anthropologists try to understand the meaning people ascribe to their work of product. This helps in understanding the corporate culture and how to influence it. What rituals, do’s and dont’s, myths, stories and norms have developed over time. What do they mean to employees? What do they mean to your customer?
Anthropology helps in learning about your own values and blind spot. It also helps to understand why other groups think something is important from their own point of view. Want to know more?
This is a theory based in positive psychology. I like the fact that they put a lot of emphasis on narratives and the way people give meaning to their work. A lot of Lean and Agile transformations fail on exactly this cultural part of the organization. You can find more information about appreciative inquiry in positive psychology.
I love the importance design thinking places on empathy. It uses ethnography to really understand the customer. For a lot of companies this is harder than it would seem. You can find more information about design thinking on the website of the design thinkers academy.