Description
The first phase of design thinking ia all about empathy. You need to truly understand the customers needs and thoughts. there are a lot of tools for this. To help you get started i added the following things in this product:
- Design thinking process with tools
- Design thinking process chart
- Empathy map
- Empathize tools
- Customer journey map explanation
I hope you will enjoy this product. Apart from the tools in this product you can also use the appreciative interviewappreciative interview and anthropological tools
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