Design thinking empathize phase


You can find a couple of tools and map in this download like: the design thinking process chart with list of tools, customer journey map example, empathize tools and the empathy map.


The first phase of design thinking ia all about empathy. You need to truly understand the customers needs and thoughts. there are a lot of tools for this. To help you get started i added the following things in this product:

  • Design thinking process with tools
  • Design thinking process chart
  • Empathy map
  • Empathize tools
  • Customer journey map explanation

I hope you will enjoy this product. Apart from the tools in this product you can also use the appreciative interviewappreciative interview and anthropological tools


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